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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All WMF products

The group "New Technologies" offers for review the products of the plant WMF: grills, meat grinders, blenders, toasters, kitchen machines and accessories, steamers, dryers, vegetable cutters, mixers, scales, kettles, coffee machines, cappuccino machines, heaters, frying pans, pots and ladles, tableware sets, lids, steamers, braziers, cutlery, tableware and table setting, coffee and tea sets, accessories for tea and coffee, decanters and decanters, thermos cups and thermos cups, coolers for drinks, glass glasses, table decor, spice dishes, knives and boards, swedish line, marmites, dispensers, buffet systems, serving trolleys and room service, professional coffee machines
  • Cooking equipment WMF
    Cooking equipment
    Profi Plus, Kult Pro, Lono, etc.
  • Equipment for making drinks WMF
    Equipment for making drinks
    Lumero, Lono, Kineo, etc.
  • Cooking utensils WMF
    Cooking utensils
    pans, pans, etc.
  • Tableware WMF
    Tableware
    spoons, forks, knives, etc.
  • Dishes and serving utensils WMF
    Dishes and serving utensils
    tongs, stands, bowls, etc.
  • Dinnerware WMF
    Dinnerware
    glasses, decanters, etc.
  • Accessories WMF
    Accessories
    Nuova, Basic, Motion, Jette, etc.
  • Knives WMF
    Knives
    Acacia, Classic Line, Kineo, etc.
  • Swedish Line WMF
    Swedish Line
    Quadro, Basic, Economy, etc.
  • Serving carts WMF
    Serving carts
    dishes, toasters, coffee machines, etc.
  • Professional coffee machines WMF
    Professional coffee machines
    950 S, 1500 S+, Espresso, etc.
  • Additional equipment for coffee machines WMF
    Additional equipment for coffee machines
    coolers, stands, etc.
  • Cleaning and maintenance of coffee machines WMF
    Cleaning and maintenance of coffee machines
    tablets, filters, brushes, etc.

NEW TECHNOLOGIES GROUP

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